Aircall.
VOIP and CTI
Aircall offers one of the easiest and most modern VOIP solutions with native integration to Salesforce and 1,000 minutes free per user per month.
Key winning factors
AirCall delivers much more than just phone calls:
- Native and comprehensive integration to Sales cloud and Service cloud
Ease of setup
Reasonably priced
Native IVR solution
Live reporting and performance monitoring
Automated recording with unlimited storage
Mobile, Apple, Windows and Android apps
HOW IT COMPARES
Aircall is ranked the highest against its main rivals RingCentral and Dialpad Talk.
| Aircall | Ring central | Dialpad talk | |
|---|---|---|---|
| Meets Requirements | 8.3 | 8.5 | 8.8 |
| Ease of Use | 9.0 | 8.0 | 9.0 |
| Ease of Setup | 8.9 | 7.1 | 8.6 |
| Ease of Admin | 8.8 | 7.5 | 8.5 |
| Quality of Support | 8.3 | 7.3 | 8.2 |
| Ease of Doing Business With | 9.1 | 7.4 | 8.3 |
| Product Direction(% positive) | 8.3 | 6.7 | 8.1 |
Source G2.com extracted on 27/07/2020 over 244 reviews.