ClickUp Free: Is It Worth It in 2025?
Is ClickUp Free Worth It? If you’re wondering whether ClickUp Free is worth it for your team, this guide is…
Description | Work | Integration | Make Elite | Formstack | BundleFor customers who wants the all thing managed with one partner. | ||
Inclusions | Free | 20% | Free | 20% | Free | 20% | 15% |
|---|---|---|---|---|---|---|---|
Interactive sessions | |||||||
| Monthly review of releases | |||||||
| Weekly online training | |||||||
| Support channels | |||||||
| Phone (Australia) | |||||||
| Portal | |||||||
| Whats app | |||||||
| zoom meeting | |||||||
| Acces to our online private community of users | |||||||
Support SLA Level | Premium | Elite | Premium | Elite | Premium | Elite | Elite |
| Regular review | |||||||
| Monthly review | |||||||
| Quarterly review | |||||||
| Annual health check | |||||||
| Governance & user adoption | |||||||
| Guidance and templates on governance | |||||||
| Onboarding project for new users | |||||||
| Maintenance services | |||||||
| Active make monitoring | |||||||
| Upgrade of existing scenario with new requests | |||||||
| Upgrade of exisitng scenario to new API / Module versions | |||||||
| Weekly consulting sessions |
Premium Support (Include solution finding and research by a certified consultant) .
Response Time: The MSP commits to the following response times for different levels of support requests:
· P1 Incident (Critical) First Response time within 2 hour.
· P2 Incident (High): First Response time: within 4 hours.
· P3 Incident (Moderate) Response time within 8 hours.
· P4 Incident (Low Response time: Within 24 hours.
Elite support
Premium Support commits to the following response times for different levels of support requests:
· Priority 1 (Critical): First Response Time Immediate (within 1 hour).
· Priority 2 (High): First Response Time: Within 2 hours.
· Priority 3 (Moderate): First Response Time: Within 4 hours.
· Priority 4 (Low): First Response Time: Within 12 hours.
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